Resources
Insights, Analysis, and Industry Engagement from Constellation
Explore how Constellation approaches broadband operations, lifecycle automation, and OSS/BSS modernization — through original insights, industry participation, and practical resources.
Insights from Constellation
Stay up to date on Constellation platform updates, industry viewpoints, and operational insights shaping modern broadband delivery.
Press releases, announcements, and industry perspectives.
Four Ways to Boost Broadband Field Service Performance
Managing the installation and service repair work is one of the critical performance areas for broadband providers. There are four significant pain points that even
Meet us at Fiber Connect 2025
Join Constellation SaaS and our integration partners at Fiber Connect 2025 this year, where we will discuss bringing broadband operations support from back office to
Constellation SaaS Partners with CSG to Accelerate Billing and Payments for Fiber Broadband Providers
Philadelphia, PA – Constellation SaaS, a next-generation telecom software platform purpose-built for fiber broadband providers, has announced a strategic partnership with CSG, a purpose-driven SaaS platform company.
Resource Downloads
In-depth resources designed to help operators understand lifecycle automation, platform architecture, and operational best practices.
Whitepapers, articles, and solution briefs.
Solution Overview: Constellation Analytics & Reporting
Solution Overview: Real-Time Billing Data Synchronization
Whitepaper: Unlocking Real-Time Billing Data
Accelerating Broadband Efficiency by Simplifying B/OSS Transformation
Meet Us at Industry Events
Connect with the Constellation team at industry conferences, forums, and regional events focused on fiber, broadband, and enterprise connectivity.
Metro Connect USA 2026
Dates: February 23–25, 2026 Location: Fort Lauderdale Venue: Fort Lauderdale
Fiber Connect 2026
Dates: May 17–20, 2026 Location: Orlando Venue: Gaylord Palms Resort
Fiber Connect 2025
Dates: June 1–4, 2025 Location: Nashville Venue: Gaylord Opryland Resort
Looking for deeper insight into how Constellation supports broadband operations?
Explore the platform or schedule time to connect with our team.
Frequently Asked Questions
Quick answers for operators evaluating Constellation.
Constellation is designed for fiber and broadband operators across a range of models, including FTTx, enterprise connectivity, and multi-market operations. The platform supports both residential and business services and adapts to regional and operational complexity.
Constellation is modular by design. Operators can start with any pillar — Sell, Deliver, Bill, or Operate — and expand over time as needs evolve. Each pillar works independently while remaining connected through the same platform.
It can, but it doesn’t have to. Constellation supports operators that want to modernize billing using a best-of-breed platform such as CSG Fiber, as well as operators that prefer to integrate Constellation with an existing billing system. In both cases, Constellation ensures lifecycle-driven accuracy by aligning activation, changes, and service events with billing outcomes — resulting in cleaner bill starts, fewer disputes, and better operational confidence.
Constellation is built on an API-first, event-driven architecture. It integrates cleanly with OSS, GIS, NMS, inventory, CRM, billing, and other downstream systems, allowing operators to modernize without ripping and replacing their existing stack.
Implementation timelines vary based on scope, systems involved, and operational complexity. Most operators begin with a phased rollout and achieve an initial go-live within a predictable, structured implementation plan. Ask about our 100-Day blueprint.
Constellation is delivered and supported by Crystal Eye Technology Partners, providing implementation, integration, and ongoing platform support through a structured customer success model.
Yes. Constellation is designed to support operators managing multiple markets, regions, or service models, with built-in governance, segmentation, and lifecycle visibility.
Constellation spans both OSS and BSS functions by unifying lifecycle workflows across sales, delivery, billing, and operations within a single platform.
Constellation is designed for both greenfield operators and the ability to coexist with existing OSS/BSS systems, enhancing orchestration, visibility, and automation without requiring full platform replacement.
Constellation is used across multiple teams involved in the service lifecycle, including sales operations, service delivery, engineering, field operations, billing, and customer operations. By unifying workflows and data across these groups, the platform helps teams work from the same operational context while maintaining role-based access and accountability.
Ready to See How Constellation Fits Your Operation?
Whether you’re modernizing OSS/BSS, scaling fiber and enterprise services, or looking to reduce operational friction, Constellation provides a unified platform to support your full service lifecycle.