Constellation SaaS
Clarity and Automation Across the Broadband Lifecycle
A unified platform that brings together how broadband operators Enable, Deliver, Bill, and Operate — powered by governed data, event-driven workflows, and continuity of automation from quote to activation and beyond.
Why Constellation Is Different
Broadband providers are under pressure to scale — but legacy systems are holding them back.
Constellation unifies the entire customer and service lifecycle across one platform — eliminating silos, reducing exceptions, and creating predictable outcomes across your markets, products, and teams.
Constellation gives operators the modern architecture needed to accelerate growth, streamline operations, and deliver at scale.
WHAT CONSTELLATION DOES
A broadband lifecycle platform engineered for modern fiber and connectivity providers.
Constellation unifies the entire customer and service lifecycle across one platform — eliminating silos, reducing exceptions, and creating predictable outcomes across your markets, products, and teams.
Faster activations
Fewer exceptions
Cross-team visibility and control
Clean, lifecycle-driven billing
Stronger customer experience
Where revenue begins — and clean delivery starts.
Accurate quoting, governed catalog, clean orders, and serviceability validation.
Lifecycle-driven billing accuracy.
Billing aligned to activation events and governed lifecycle data.
Design, construct, install, and activate — with precision.
Automated workflows across engineering, construction, provisioning, and activation.
Support, service changes, and customer management — with clarity.
MACD, support, and operational visibility with clean lifecycle context.
THE FOUR OPERATIONAL PILLARS
Aligned to how broadband operators actually work.
ENGAGE → DELIVER → BILL → OPERATE
Purpose-built for broadband
Designed specifically for FTTx, enterprise connectivity, and multi-market operators — not generic enterprise IT.
Continuity of automation
Sell → Deliver → Bill → Operate stays connected through governed data and event-driven workflows.
Unified platform, modular by design
Start with one operational pillar, scale to all four — without replatforming.
API-first and integration-ready
Works with OSS, billing, GIS, NMS, inventory, and field systems without forcing a rip-and-replace.
Cloud-native foundation
Event-driven automation
Unified insights across teams
Governed data model
Modular and extensible design
PLATFORM & ARCHITECTURE
Powerful architecture built for scale, clarity, and extensibility.
Constellation runs on a cloud-native, API-first platform with a governed data model, automation engine, and integration layer that support the entire broadband lifecycle.
Construction to Activation
Multi-Market Operators
FTTx / Fiber Broadband
Enterprise Connectivity
CUSTOMER SUCCESS & TEAM
Delivered with a partner model focused on outcomes.
Constellation is implemented and supported by a team with deep broadband, OSS/BSS, and lifecycle operations experience — through structured onboarding, training, optimization, and roadmap collaboration.
Delivered and supported by Crystal Eye Technology Partners.
Let’s map your lifecycle and identify your fastest path to value.
We’ll show you where lifecycle automation can accelerate your Sell, Deliver, Bill, and Operate processes — with a phased approach that fits your reality.