Solutions & Use Cases
Real-World Solutions for Fiber and Broadband Operators
Practical, high-impact solutions for FTTx, enterprise connectivity, construction-to-activation, and multi-market operators — powered by unified lifecycle automation.
SOLUTIONS & USE CASES
How Constellation solves real operational challenges for broadband providers.
Constellation is purpose-built for the realities of broadband operations — from FTTx fiber rollouts to enterprise connectivity to multi-market expansion.
Every use case is supported by the same unified platform and lifecycle automation engine, ensuring continuity from sales through activation, billing, and ongoing operations.
CONSTRUCTION → ACTIVATION LIFECYCLE
From network design to Ready for Service to live activation.
The Challenge
Operators face:
- Manual coordination between engineering, construction, and operations
- Poor design → build → activation handoff
- Inconsistent field updates
- Limited real-time visibility for internal teams
- RFS data not synced to sales or provisioning
- Activation failures due to incorrect data
- Delayed billing start dates
How Constellation Solves It
- End-to-end workflow from design → construction → install → activation
- Field tasking, scheduling, and mobile updates
- Asset/location readiness tracking
- Automated RFS logic feeding into Sell + Deliver
- Activation workflows tied to OSS/NMS provisioning
- Automated billing start triggers on activation
- Visibility dashboards for construction & operations leaders
Outcomes
- Clean coordination between Design, Build, Install, and Activate
- Full lifecycle visibility
- Higher activation success rates
- Accurate billing initiation
- Faster market readiness and revenue capture
MULTI-MARKET & MULTI-PRODUCT OPERATORS
One platform to support multiple products, regions, and operating teams.
The Challenge
Growing operators struggle with:
- Different teams using different tools
- Market-by-market process inconsistencies
- Fragmented data across systems
- Catalog variations that break the quote → order → bill flow
- Multiple billing systems
- Poor visibility into portfolio-wide performance
How Constellation Solves It
- A unified data model across regions and product lines
- Market-based catalog variations managed centrally
- Cross-market workflow automation
- Multi-team order collaboration
- Integration with multiple OSS, billing, or NMS environments
- Unified dashboards for all markets
- Consistent customer experience regardless of region
Outcomes
- One operational truth across all markets
- Faster expansion into new regions
- Stronger SLA performance and governance
- Lower cost to operate multiple product lines
- Scalable growth without replatforming
FTTx / BROADBAND / FIXED WIRELESS
High-volume operations require accuracy, speed, and predictability.
The Challenge
FTTx operations struggle with:
- Manual quote → order creation
- Serviceability inconsistencies
- High-volume workflow breaks
- Field coordination delays
- Missed activations and reschedules
- Billing inaccuracies on new activations
- Customer visibility gaps during installation
How Constellation Solves It
- Automated serviceability & eligibility checks
- Guided sales quoting with clean order data
- Workflow automation across construction, install, and activation
- Field scheduling, dispatching & milestone coordination
- Activation workflows that sync with OSS/NMS
- Lifecycle-driven billing triggers
- Customer/partner portals for installation visibility
Outcomes
- Faster activations
- Reduced reschedules
- Fewer billing mistakes
- A predictable fiber onboarding experience
- Higher customer satisfaction across FTTx operations
ENTERPRISE CONNECTIVITY
Low-volume, high-complexity services demand precision.
The Challenge
Enterprise connectivity is complex due to:
- Multi-location quoting
- Engineering feasibility & design validation
- Vendor/partner coordination
- Contract complexity
- Longer fulfillment timelines
- Manual pricing and approval workflows
- Risk of billing errors on custom configurations
How Constellation Solves It
- Multi-site quoting aligned to the governed catalog
- Automated eligibility & feasibility routing
- Vendor/partner workflow orchestration
- SLA-driven delivery milestones
- Engineering → provisioning automation
- Contract and renewal management
- Usage/recurring billing alignment to lifecycle events
Outcomes
- Accurate enterprise quoting
- Smarter engineering coordination
- Predictable enterprise delivery
- Cleaner billing for complex accounts
- Improved account experience and retention
Clean quote → order → activation flow
Accurate lifecycle-driven billing
Reduction in operational exceptions
Faster new market turn-up
Improved SLA/OLA adherence
End-to-end visibility for all teams